בתי מלון בפלאיה דל כרמן 5 כוכבים

מקום נקי ,מיקום מושלם חדר גדול ואחלה צוות שווה את המחיר מאוד

amazing appartement! the pictures don’t do justice. We loved it so much that we booked an extra week. Highly recommended!

The condo was well furnished and the kitchen had everything we needed. Excellent location, just a block from Mega, shops and a short walk to the beach. The rooftop pool area is excellent, great views and clean. I expected more noise given the location but it was a very quiet and relaxing place to stay. Staff at the reception and security guards were very nice. Love that it is a pet-friendly condo and you are not charged extra for bringing your pet! We arrived early and they let us check in early which was much appreciated. I felt like it was a safe and secure place to stay, with good security measures.

מדובר במתחם סגור, סוג של ג’ונגל מדהים עם לגונות מושקעות, מגרשי גולף, מתקנים שונים, מסעדות וחוף פרטי. המקום מאוד מושקע, רמה גבוהה מאוד. שקט ובטוח. בדיוק מה שחיפשנו, שקט, ביטחון, מלון חדשני. היינו נשארים עוד כמה ימים אם לא היינו סוגרים מראש במקום אחר.

Facilities are excellent and beach was very nice with ocean front room

Nice beach. Sleepy relaxed resort feel when strolling around.

וילות מדהימות עם בריכה פרטית, חוף ים מדהים, צוות שירותי וידידותי מאד

Beautiful resort, very friendly and helpful staff. Special thanks to all the butlers! We weren’t too happy with the first villa that we stayed in (noise was the main reason), the staff there offered prompt support for us to move into another villa. I loved all the restaurants, the spa. Honestly didn’t find the food very expensive. It was a great stay.

Amazing resort from A to Z. On of the best resorts i ever been to in my life. I loved everything about this place, it's top level experience and would deserve a 10* if it would exist. Rooms are amazing, beach club is amazing, service is top notch, pure 1st class experience.

Everything. Room: large bedroom with good a/c; firm, but comfortable, superking bed; plenty of storage space (and a walk-in wardrobe); huge bright bathroom; big balcony. Food: all meals very good; dinner and service at Ambar restaurant exceptional and very friendly.

The staff get 10/10 friendly helpful kind and very accommodating Location is beautiful and when it’s not seaweed season the beach is stunning. The food is fabulous, everything they serve tastes delicious

The wildlife spectacular All the staff from the manager to the cleaning personnel superb Food and Catering very good

מיקום מרכזי ביותר . חדרי משפחה גדולים ומרווחים. מלון מצויין! מומלץ ביותר .

המלון האהוב עלינו, חדרים מרווחים נקיים ומאובזרים צוות מעולה, מיקום טוב ומרכזי,

מקום מקסים: נקי, מעוצב למשעי-מיקום מצויין, חנייה בחינם וצוות נעים

Cordialità , accoglienza , disponibilità , confort e ottima posizione con ottimi locali e prodotti tipici come frutta , principalmente Banane e cocco . Consigliatissimo

departamento super lindo ! se encuentra bien ubicado alado de avenida principales ! todo el personal siempre disponible ! camas mui comoda ! internet super rapido

me encanto esto lugar ! ubication super, personal mui agradable ! me gusto mucho

ארוחת הבוקר מצויינת מגוונת וחופשית מ-7 עד 11 כאוכלי כשר בלבד נהננו מהירקות והפירות. גבינות וביצים. לחמים טריים ובשפע. את ארוחות הערב צריך להזמין מראש באתר המלון שאינו נוח וידידותי במיוחד. רוב המסעדות מלאות ולא ניתן להזמין מקום לאותו היום אלא לעוד 2-3 ימים.

Suur territoorium, palju erinevaid basseini alasid. Personal on väga tore, kõik suhtlevad vabalt inglise keeles. Toiduvalik hommikul, lõunaaeg ja õhtul oli alati hea. Toidud olid erinevad ja kvaliteet hea. Erinevad õlud, alkoholi valik suur, kokteilid head, lastele smuutid. Igal õhtul vaheldus teatud toiduvalik buffelauas. Õhtuti lastele programm ja suurtele esineja. Basseinid ja lamamistoolid alati puhtad. Kogu territoorium puhas ja väga ilus. Erinevad loomad hotelli territoorium. Rand on kohe olemas ja taas ilus ja puhas, koos suure valiku lamamistoolidega. Vaikne hotell.

Огромная уютная территория Идеальная чистота Неплохой пляж Много развлечений Отличная еда Удобные номера

במילה אחת ואווווו מקום מצויין תמורה מלאה למחיר שרות מצויין מיקום מצויין

מלון נהדר ארוחת בוקר טובה מסעדות המלון מצוינות!!! חדרים מהממים

היינו במלון חמישה לילות. מהרגע שהגענו הבנו שזה ליגה אחרת של יוקרה ושירות אהבנו את אוכל, השירות, החדרים , המתקנים . הכל מושלם, היו ימים שלא יצאנו מהמלון כי היה לנו כיף. ספא במרה גבוהה מאד , מעט יקר.

This hotel is amazing! It was our second time staying there and we know we will come back again. Everything about this place is wonderful, the most friendly and helpful staff, absolutely delicious food, beautiful beach/pool area, animals walking around. We just could feel really good and relaxed being there! We love Iberostar Tucan

Beach and pool were awesome. Breakfast was really good as well (with a lot of variety). Staff was very friendly and overall the property looked well maintained and above all very clean. Also, the garden / jungle with waterfalls, fountains and statues was really nice too.

Food selection good a few more healthy options would be nice.

המלון מפנק ומשגע אך האוכל של השירות חדר לדעתי טעון שיפור . חוץ מיזה חוויה לא נורמאלית במחיר מצחיק

אוכל מצוין. בערב מגוון מסעדות לבחירה. ארוחת בוקר עשירה ומגוונת. צוות אדיב. במלון מס בריכות ככה שגם אם יש תפוסה מלאה זה לא מאוד מורגש.

Unbelievable! very attentive staff and great selection of restaurants/bars, there is even carts on the main strip of the resort that have cocktails! staff always very friendly, l

Quality food and drinks , nice clean well equiped large rooms , they got everything .

This was my second time traveling solo to this resort. It’s perfect because it is not too small and not too big and it is very safe. The location is perfect for any tour busses to collect you. The beach is great, the staff, the food all really good.

Feel of the resort Rooms spacious Mike's Coffee Pools

We stayed in multiple resorts while in Playa and this one was by far the best. The swim up suite was amazing, the staff was great, and the overall experience was golden!

Everything is perfect. The food and drinks are superb. Restaurants are just like any high-end restaurant in any major city.

Everything was lovely. The best though, without question, was the attention and professionalism and kindness .... everything ... with Alberto, our concierge. I cannot say enough about how great he was

כל החוויה היתה מצויינת. שירות ברמה הגבוהה ביותר. צוות אדיב שדואג לך מהרגע הראשון שנכנסת בשערי המלון. החדרים נקיים מאד (מנקים פעמיים ביום). היה שווה כל שקל.

Great facilities, multiple pools and beaches go enjoy - and surprisingly good food (BANA and Mole in particular)

The service was excellent, the availability of seats and cabanas around the pool was good

Super friendly staff made us feel welcome. Very nice accommodations (little houses instead of one big hotel building) with great beds and showers. Rooms were very clean! Food was good, other services as well. Swimming pools were clean, and there is a shuttle service to the beach near by. Entertainment was great too (New Year party, music etc) We would highly recommend this hotel to anyone! Well done.

We had a great time, met a lot of good folks from all around the world. The staff were fun, friendly, and did everything to make our vacation really memorable. The food was very good, better than many all-inclusive buffet restaurants. Drinks were also very good. The bartenders had no grief about giving me a double shot of Tanqueray in my tonic. We will be going back.

All-in and animation were good - shuttle to the beach or city-center

The food and drinks were perfect. Also the area around the pool was very nice.

The staff was very friendly and helpful. The breakfast and the food and services at the restaurants was very good. The service at the bars and around the pool was excellent.

Clean, friendly staff, great accommodations and excellent food

Everything was good such as the food, entertainment and relaxation. Watersports and the activities were great.

There are always goods and not so goods when it comes to all inclusive resorts like this. But when you take a step back and ask yourself “was that a memorable experience that put a smile on my face?” Then That is exactly what Sandos provides. It’s like the place has a series of areas with different vibes - palm tree white sand beach (don’t believe the crap about the beach being disappointing in other reviews), a fun family pool, jungle walks, ruins and a water park that will keep the kids busy for days. For me though, the thing that made this a great vacation was the people we met. For some reason this place attracts good people who you’ll get to know the faces of over your stay. We made some excellent friends and by the end our kids knew most of the other kids on site.

Didn't feel crowded, lot to do on the grounds, very good food

Check in under staffed. Took ages to process. We never got our welcome bottle of sparkling and fruit basket

champagne makes you feel special like at home . Stuff kind and polite as so kind and polite. The swimming pool was open at night. This is amazing

Beautifully kept. The wildlife on the property was a bonus! Adults only pool was very nice. Staff extremely helpful. Did a penthouse room in the jungle area-private and spacious. The covid testing was not as stressful as I anticipated. Was quick and results were within a day. Was stressing had to upload to (southwest) airline site. Was a form to fill out on line and bring the results with you. Concierge helped us and printed out for us-very helpful!!

Location is great. We loved the variety of restaurants, activities, night shows, pools.

Everything was perfect in this strange Covid times that we live in. The hotel was amazing, beautiful beach, great food with seven restaurants to choose from. Stunning landscapes and lots of beautiful animals. Very important note...the stuff was very helpful, especially Eyter who did take care of everything for us, he is Sandos Playacar total legend. Also want to mention our cleaning guy Ricardo, he was take care of our room daily with sparkling clean service. Totally recommended!!!

Great nightly shows! Loved chayita Loved cupcake cafe wish they had a breakfast sandwich option. A few days the kids got up so late we missed 11am breakfast and there were no options until 12:30 to eat by the beach. Wished something was in between....

I stayed in Honeymoon Suite, loved the luxury of it & all inclusive, also ocean view, the staff & amenities in the hotel exceeded our expectation, I’m definitely coming back

We've stayed in a few places in the Yucatan area but Secrets maroma was the best so far if you consider the price.

Secrets Maroma is a fantastic hotel with some incredible restaurants, unlimited activities and fun and alcohol (should that be of interest). The hotel staff from entertainment through to restaurant servers are friendly, generous with their time and completely accommodating.

Above what we expected. Great beach. Good restaurants with a lot of choices. Fantastic room with rooftop terrace. A lot of swimming pools. Adults only swimming pool with daily entertainment. Very interesting wine list (at an extra charge). OK gym. An all-inclusive resort I would recommend to others, and also a place I would visit again.

The facilities are amazing, the hotel is big with a lot of space. The restaurants were great.

excellente Schwimmöglichkeiten, super Grünanlage, vielfältiges Essen, großzügige Zimmer, sehr freundliches Personal,

The staff were just amazing. Always helpful, always smiling. Location is perfect.

Amazing bedroom right on the seafront. Very polite and accommodating staff! Great facilities and food was phenomenal in all restaurants!

The food and infrastructure of the Hotel. The location.is also great, very close to the 5th avenue.

המיקום של המלון ממש על השדרה החמישית ובמרכז העניינים. בנוסף, הוא נמצא כ 3 דקות הליכה מהחוף. המלון חדש, מסודר מאוד, יפה ונקי. הצוות מקצועי ומאוד ושירותי. האוכל במלון היה מאוד טעים ומוגש יפה. ממליצים מאוד על המלון!

The food, location, the decor, etc. were all great. But what made this place stand out was the staff. They were extremely friendly, happy to help and made our stay memorable.

Friendly and helpful staff! Nice menus for food and cocktails. Beautiful view from the pool. The bed was the most comfortable bed, I ever slept in. Thank you for your hospitality!

אחד המלונות הכי טובים שהיינו בהם. המלון ענקי ומעוצב ברמה גבוהה מאוד צוות המלון מאוד נחמדים עזרו לנו בכל מה שהיינו צריכים האוכל במסעדות ברמה גבוהה המחיר אומנם מאוד גבוהה אבל יש לכם כניסה לכל הפארקים של חברת xcaret בחינם. אפשר להיות שם שבוע בכיף ולא צריך לצאת מהמלון פשוט יש הכל. מה שטוב שגם אפשר לפני ואחרי הצ'ק אין או אווט להישאר במלון וגם ללכת לפארקים ללא עלות נוספת.

The beautiful jungle grounds, the jungle gym, the state of the art gym, having access to all the Xcaret parks and how well-organised your transportation is, the friendliness of the staff, the gourmet food.. even the buffet is gourmet food! The infinity pool view of the ocean, the on-site all-included al a carte vegan restaurant, how well organised check-in is, the jacuzzi in the room, the hammock in your balcony/garden... basically everything! I have no idea how you could improve this place. It is worth every penny!

It is a great hotel and it has all the luxuries that you could wish for. The food is really good, even compared to restaurants. The theme parks are great and lots of fun! This is a must visit when in Mexico!

Food was wonderful as well as the people. Activities were great, but you really have to take the initiative to go look for everything to do because not everything is explained in their welcome brochure. It was almost like a bit of a scavenger hunt to be honest and maybe that added to the fun.

Magical place, incredibly well trained and mannered staff, surprises on every corner.

It was like disney in Mexico, the staff was helpful, the room was clean and comfy, everything was good I will come back

צוות נחמד, חדר נקי ומרווח עם מרפסת. בריכה גדולה ומיטות שיזוף.

This is a gem of a place if you can stand the location. Super value for money. Extremely clean. Super friendly and helpful staff. I felt extremely safe staying in my own suite here. Nice pool, chest height. Clean.

We got the updated room for a little higher price. Totally worth it. Very good room for the price. Downstairs a little kitchen upstairs a big bed and an own pool.

Lovely room, exceptionally professional & friendly staff, great pool area and good food

Romantico, molto privato piccolo boutique. Per chi cerca pace e tranquillità. Immerso nella natura sulla parte della spiaggia migliore.

It has a great staff, the beach spot is one of the best in Riviera Maya (Maroma Beach), the quality of the food is great, not a crowded hotel, spa is great, very relax full atmosphere, internet speed and availability

Beautiful place, just a couple minutes from 5th Avenue. Daniel greeted us at the property and showed us around the apartment and ask if it met our expectations, which it did. Our refrigerator already had a cold six pack of beers waiting for us. Nice!!! Our super host Victor was extremely helpful, kept in touch with us, referred us to restaurants, shopping malls, tour guide and more. Victor I appreciate that you took the time to come meet my family. 👍

El departamento muy limpio y bien ubicado, la zona central y tranquila

Muy comdo, zona con supermercados tiendas bares y restaurantes

Animals around, food, beach, basically everything!

Wonderful location, friendly stuff, great value for money

In general , the stay was good , the people in the service was excellent

очень понравилась большая территория . разнообразное меню в детском ресторане. Дети были в восторге от детского клуба.

Las instalaciones de todo el complejo son hermosas, la comida es de excelente calidad y variedad (imperdibles los resto temáticos) el personal es super amable, las habitaciones muy grandes, cómodas y limpias. Todo el tiempo hay actividades para grandes y chicos. La playa es muy linda, hay bares en todos lados, playa, piletas.

Las piscinas, la playa, la habitación muy cómoda ideal.para ir con niños, un poco lejos del centro, es para estar en el hotel y disfrutarlo, los expectativas para niños en el teatro excelentes, volvería sin dudarlo

שירות מצויין, אוכל בשפע, וכל היום. הצוות מאוד אדיב

הכל נקי , הצוות מדהים , האוכל מטורף ותמיד תמיד יש בופה

The grounds are great. The staff is friendly. It has everything you need.

Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !

This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!

Everything! The room accommodations, food, drinks, staff, customer service, pools and views were all so perfect! We also loved the spa so much! One if the top 3 in the world.

The resort is absolutely stunning, with lush foliage and adorable animals (peacocks, coatis, agoutis, howler monkeys, turtles...) everywhere, and really well maintained! The howler monkeys would come hang out right next to me on my balcony every afternoon, which was the highlight of my trip! The staff couldn't be any nicer; always extremely kind and ready to assist. Entertainment was also a lot of fun and my friend and I particularly enjoyed the musical night, where they enacted scenes from different musicals (Moulin Rouge, Chicago...). I also really appreciated that they avoid plastics at the resort. The wifi was lightning fast and available everywhere, including the beach!

Super helpful staffs especially Nathan in the front desk. A lots wild animals in the surrounding. Food quality for the special occasion. Everywhere is Super clean once you enter the property.

The territory with all the animals, birds and jungles is amazing. The food and restaurants (including main buffet) are really great. Interesting entertainment in the evening. Cocktails are delicious.

מלון חדיש נקי צוות מעולה ומסביר פנים חדר מאובזר ונעים

מלון מאוד מפנק עם תמורה גדולה למחיר! מקום נעים, עם חשיבות רבה לעיצוב… לנו זה היה חשוב.

מלון חדש, מיטה גדולה ונוחה, יש נטפליקס וכו' נסענו לקוזומל ליומיים והשארנו מזוודות בשמירת חפציםללא עלות וכשחזרנו ללילה נוסף הן כבר חיכו לנו בחדר בלי שביקשנו, מדהים!! שירות מעל ומעבר

הצוות מושלם! בריכה, ג'קוזי והבר של המלון היו נהדרים:) ארוחת בוקר טובה

המיקום הכי טוב שכל פלאיה לדעתי. מקום פסטורלי ויפה עם אוכל טוב.

מיקום מצויין, ולמרות זאת שקט. וייב טוב, אחלה בריכה ותפריט משקאות במחירים סבירים. מלון ברמה גבוהה במחיר נמוך.

Amazing grounds, very pretty pool areas, little train to take to you your building or the beach, great size and comfy rooms, beautifully designed central area with a river and shops etc, monkeys in the trees and other animals dotted around the resort.

The entire property was absolutely amaizing, Mayan ruins, the sea the beach, animals running aroung, not to mention that the staff was very friendly and helpful!

there are cute animals everywhere, you can hang out with deers in the beach:))

The bungalows are spacious, staff - especially butler Alan - were super friendly.

Everyone is very friendly. The resort is clean! The staff is very attentive!

The overwater bungalows are the perfect escape for post pandemic vacations. Private secluded beach with top notch service, good food and drinks straight to your private pool/ beach access

The beds were amazing, swim up pool rooms were great too!

The food was pretty good, although not in the restaurants. The beach is nice. Staff was great. Lots of pools to swim in. Great spa. No insects

Stunning Hotel with great facilities. Food on the whole was very good, except two of the restaurants. Staff were all amazing, beach and pools were lovely. Access to the other two hotels is a nice touch.

Lage, Ausstattung, junior Suite)) wir haben hier Silvester gefeiert! war Mega Klasse!!!

el hotel es muy lindo, las habitaciones están muy bien, cuentan con todo y están muy limpias. Los restaurantes son buenos y tienen buena comida. Y el personal es muy amable.

En general todo estaba muy bien organizado, excelente comida en todos sus restaurantes un all inclusive que si puedes percibir la diferencia en la calidad de sus alimentos. El staff super amable en todas las áreas, atentos a tus necesidades. Recomendadisimo el restaurante italiano y el japonés, en ninguno debes hacer reservacion.

This was my favorite place out of 3 different boutique hotels I stayed at in Playa del Carmen. The location is the best - right on the beach and on 38th, the cutest street IMO in Playa with lots of great restaurant options. I stayed in a penthouse suite, so it was amazing to have more space and my own plunge pool. The rooftop pool was also amazing and one of my favorite parts of the stay. I'll definitely be back here!

The pool was fantastic and we really enjoyed our afternoons on the roof, very relaxed and the views are amazing. Apartment perfect for working in WiFi was strong enough for calls and meetings. Kitchen has all mod cons and water on arrival

Huge spacious clean condo. It was quiet, an excellent location. Man at the desk, Arturo was amazing and very helpful in every way.

הכל הכל ואת המיצים הבריאים בבוקר ירוק כתום ואדום הכל בריאות מין הטבע

the setting was exceptionally beautiful - surrounded by jungle and a fantastic attention to detail in all decor. the staff were incredible and the rooms were a delight.

This place is more than a excellent hotel it is the place to find yourself, make the most special experiences, meet beautiful souls and be connected with the culture and nature. No place, no hotel, no souls, no food touched my heart more than Palmaïa! It is food for your soul heart mind and body in every different ways! Love and the brightest energy everywhere. It is the place to heal and feel peace, love, harmony and meet a lot of wonder. Just beautiful and unique. You will never find a place like Palmaïa twice on our planet. It is an priceless experience and I will always come back. Big love A.Z.

Animals in the hotel was a great idea. Lovely Cats in everywhere. The "Ciudad de Gatos" is the best in the hotel.

For a small medical issue, medical staff was available and very supportive. Very safe place!

Staff were friendly and food was ok good selection

We got a room with a kitchen and a balcony and it was so nice and much bigger than expected! The bed was huge and super comfortable. The staff were so, so friendly and helpful!

the rooms were very tastefully done up, spacious and comfortable. We also really loved the rooftop pool. The staff are also very friendly and helpful.

Breakfast was ok eventually more choice would be suggestable Car parking was free but not much space

amenities, the infinity pool, the food on the beach, the dtaff

Liked the location, quite. Nice for family with children.

This is a magical place. Simple as that. Wonderful staff, wonderful place, awesome food for all the tastes. We were not expecting to find such a nice place, to the point that we are now trying to convince our friends and family to come back there with us! We LOVED IT!

מלון ממוקם במקום מרכזי לא צריך מונית לשום מקום צוות אדיב וחדרים יפים

מלון טוב נקי שירות מעולה נמצא במרכז ..שווה את המחיר

צוות מקסים ושירות מדהים. המיקום מושלם, שני צעדים מהשדרה החמישית, תחנת אוטובוסים של ado וקרוב לוולמארט

היה מאוד נקי, השירות היה מעולה במיוחד ממיגל בקבלה. החדר אוכל נקי מאוד והכל היה לפי ההנחיות של הקורונה

המיקום היה במרכז . המלון נקי מאוד . ארוחת הבוקר צמש טעימה ועשירה

קבלת פנים מדהימה ! צוות אירוח הכי מקסים שיצא לי להכיר בכל מקסיקו !! הארוחת בוקר מגוונת ומשתנה בכל בוקר , מגוון רחב של מאפים והכל טרי וטעים!! רציתי לחזור לשם שוב אך החדרים אזלו מרוב שיש ביקוש למלון!

staff were amazing, place was so clean and comfortable

Wonderful hotel! Our room was upgraded. Staff were really pleasant and helpfull. Manager gave us late check-out for free. Could not expect anything more.

Awesome hotel, the rooms are nice and clean, the pools are heated and the food is quite good