This was an excellent hotel to stay in and perfect for the on site concert. It was a breeze to grab a golf cart to the concert and back again. No ques, no hassle, seamless and absolutely worth spending the night there. The staff are extremely professional, friendly and helpful. The hotel rooms have very comfortable beds, are spotlessly clean and have all the basic amenities you could need. You can easily walk or cycle around the property, and to fully enjoy the landscape in Mayakoba I highly recommend the boat tour. It's a wonderful way to see the whole resort. The beach club of Andaz is beautiful, with plenty loungers and towels. The beach front itself is excellent as they installed seaweed barriers, so you do not have any issues at this resort, just crystal clear waters to swim in. The breakfast buffet was great with lots to choose from and of course great service from the staff there. Overall we really enjoyed our stay here and as a local I hope to return again.

Ursula אירלנד

A beautiful , well maintained property. Very comfortable room

Lulu דרום אפריקה

For the value, this was excellent. Same access to all the Mayakoba amenities as the more expensive resorts on site, and seamless connection between the Andaz concierge and the other properties for dinner reservations. Very family friendly—lots of families with younger kids. Loved biking around the property. Staff was incredible. Overall a great experience.

Vanessa ארצות הברית

The staff were extremely friendly, remembered your name and would try to facilitate your requests politely and expeditiously.

Niel בריטניה

Facilities are excellent and beach was very nice with ocean front room

David קנדה

Nice beach. Sleepy relaxed resort feel when strolling around.

Peter בריטניה

Wonderful hotel, we loved being able to bike around to the beach and restaurants as well as to the other hotels. Staff were incredibly helpful and friendly. Great facilities, gym, spa, lagoon ride and a great selection of different restaurants to eat at.

Charlotte בריטניה

We loved our stay at the Andaz Mayakoba. Our room was in the jungle area with a big balcony and view of the lagoon. We did hear the ac of the nearby restaurant which bothered my husband a little. The room was big and very comfortable. The bathroom was great. I loved the big shower. It had the best amenities. There are bikes you can take to ride around the gigantic property. It took us 10 minutes to bike to the beach. It was so much fun! Of course there is also transport that will pick you up any time. The beach is incredibly beautiful. The restaurants are wonderful. The food is excellent and not cheap.

Claudia אוסטריה

cycling around the site was fun and easy beach area very nice restaurant selection good

David בריטניה

Beautiful premisses, nicely landascaped gardens, pristine clean beach. Bicycles, club cars... Great restaurants (Sotavento and Casa Amate)

Alf פרו